Service & Supplies
Request technical service, toner or supplies through CBE and give our team the equipment details needed to follow up quickly.
CBE supports business print customers with local printer and copier service, toner and supplies. Website requests are routed to the CBE team so the equipment information and customer details are available when we begin the follow-up.
If a device needs attention, send a service request with the model or equipment number and a description of the problem. For toner or supplies, include the device details and what you need so our team can confirm the correct item.
For equipment under a CBE service arrangement, our service team can use equipment, meter, service-history and parts information already on file to keep the call organized and provide better continuity.
Customers in Medicine Hat, Lethbridge and the surrounding service area can use the online forms or live chat to start a request at any time.
Send the equipment details once and give the service team a better starting point.
When possible, include the device model, serial number or CBE equipment number along with a short description of the problem. For toner and supplies, the model or equipment number helps CBE identify the correct item and route the request to the local team.
Request service or supplies
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